Aftercare Services

Our Clinicians are dedicated to your long-term hearing health. We will not only teach you how to care for your devices at the time of your initial fitting, but also offer regular service and cleaning.

3 Years PremierCare Plan

This plan provides added benefits to self-funded retirees or those still in the workforce who are not eligible for government assistance.

The PremierCare Plan includes:

Free batteries

Replacement batteries are free and easy
to obtain, simply call or visit your nearest Western Hearing Services clinic

Guaranteed VIP Repair Service

Speedy service so that you will never be without your device for extended periods

Loss and damage cover

Year 1st 2nd 3rd
Replacement
cost cover
100% 50% 25%

Loyalty Rewards
and Discounts

Year 1st 2nd 3rd 4th 5th
Discount on new hearing aid 30% 25% 20% 15% 10%

Free holiday cover

Insurance cover for wherever you go in the world

Regular Technology Updates

To ensure you keep up with the latest technological advances, we’ll email you our newsletter on a regular basis

You can find out more by

Downloading our PremierCare Brochure

Contacting us by calling 1800 781 653

3 Years CompleteCare Plan

This plan provides added benefits to Australian Government Hearing Services Clients.

The CompleteCare Plan includes:

Batteries and Maintenance Program

We cover your annual contribution
towards the Australian Government Hearing Services Program

Guaranteed VIP Repair Service

Speedy service so that you will never be without your device for extended periods

Advanced Technology Updates

To ensure you keep up with the latest technology advances, we’ll email you our newsletter

Loyalty Rewards and Discounts

Advances in technology or changes in your hearing or lifestyle may mean you want to upgrade your hearing aid. As a member of the CompleteCare Plan, you’re entitled to generous discounts if you decide to upgrade

Year 1st 2nd 3rd 4th 5th
Discount on new hearing aid 30% 25% 20% 15% 10%

Loss and damage cover

Rarely covered under standard home contents insurance policies, we offer cover at no extra cost

Year 1st 2nd 3rd
Replacement
cost cover
100% 50% 25%

You can find out more by

Downloading our CompleteCare Brochure

or contacting us by calling 1800 781 653

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